Requesting an Appointment
If you are looking to find out more about your injury before committing to and booking an appointment, simply use the request an appointment form. Make sure to tell us about the reason for your visit.
We will then reply to you either by phone or email and discuss how we can help you with your problem. If you agree, we will also provide you with a list of times and availability and reserve a spot for you within 24-48 hrs.
You can book an appointment with any of our therapists for any clinic by calling 604-496-4325 where our friendly and helpful reception team will assist you in getting the most convenient time that suits you.
Cancellation & Missed Appointment Policy
Pure Life Health Centre will either call or send an SMS to confirm the appointment. Please make sure we have your latest contact details to assist us in this process. If less than 24 hours notice is given for a cancellation of an appointment, or if you fail to attend an appointment, a fee will be charged.
We understand that sometimes unforeseen circumstances can occur where it may be difficult for you to attend your appointment, however we have a reminder system in place to help you avoid this. The way we see it is once our time is booked we are dedicated 100% to that client for the allotted time. If the client doesn’t show up or cancels we have no way of providing our services for anyone else who may need it as it is too late. Not showing up denies another client the chance to book that time.